General tour info

This are general information regarding our tours and services:

The tour reservation: You should book the dates of your tour well in advance. Before booking the dates of your tour please check flights availability. When booking the tour your flights details are required to book your tour.
NO DEPOSIT is required when booking the tour, HOWEVER you should confirm your reservation via a deposit, equal to 25% of total price of the tour, paid at least 60 – 90 days before your arrival.

The tour contract:Before sending the reservation deposit you will receive the tour contract which you should read and sign. The contract of the tour includes all information regarding the tour, the price and the cancellation policies.

The tour voucher: Immediately after receiving your reservation deposit we will send you the tour Voucher with complete information regarding reservation and payments.

Payments:
a) You may pay via credit/debit card or from your bank account through PayPal online payments services.For further information regarding this service please visit the www.paypal.com website About Paypal.
b) You may pay via bank transfer to our bank account. The details of our bank account will be given to you after booking the tour. In this case, you will be required to email us the bank invoice to confirm the transfers.
c) You can pay the balance of the tour cash when in Albania in Euro or USD.
The client must pay all transaction fees. Albania TravelNet must receive exact amounts agreed upon.

Flights: Air reservations, ticketing and details need to be arranged by you – either directly with the airline or through your local travel agent.

Guiding: You will receive personal attention to detail for our professional local guides. Albania Travelnet is i licensed tour operator and we have our experienced local tour guides in Albania and we work with licensed tour guides in Macedonia and Montenegro. Depending on the tour type (private tour/group tour/car & drive) and on the group size you will have tour manager or local guides.

Group size: We can organise tours for groups as small as 2 people for up to 40 people. Group size will depend on the tour and will be given to you before booking the tour. Our average group size for a group tour is about 6 travelers per departure, depending on the tour.

What is usually included in the price?
Accommodation in carefully selected hotels is included in the price. A list of the accommodations will be given to you when booking the tour.
All land transportation costs via comfortable a/c vehicle are usually included in the price.
Fuel cost is usually included in the price.
TLP insurance is included in the price.
Entrance fees in museums and sites are usually included in the price.
Breakfast is usually included in the rice. Other meals (lunch/dinner) are not included in the price.
Baggage assistance is included in the price. (1 bag per person).

What is usually not included in the price?
Airfares and Airport taxes are not included in the price.
Passport, visas and expenses of a personal nature are not included in the price.
PAI (Personal Accident Insurance) or Cancellation Insurance is not included in the price.
Discretionary end of tour gratuity to the guide and driver.

Accommodation: You will be accommodated in selected boutique hotels or traditional guest houses.All accommodations provide European standards and facilities, complying with our high standards of quality and hygiene, hosting, location, service and consistency.

Transportation: You will travel in comfortable and a/c vehicle. We use different type of vehicles depending on the size of the group. All vehicles are air-conditioned. Upon request, we can send photos of the vehicle.

We invite you to be our guest on your trip of a lifetime!